Frequently asked questions

PostForge turns an idea into social media captions and images sized for your selected platforms. You can add your own text, logo and contact details, then download your posts.

Yes. The interactive preview on our home page lets you explore example posts and change the headline without signing up. It uses prepared examples rather than live AI generation. Creating your own posts requires an account.

A post set is one idea turned into captions and appropriately sized images for the social networks you select.

PostForge includes formats for 12 social networks, including Instagram, Facebook, LinkedIn, X, TikTok, Pinterest, YouTube and Snapchat. Check the pricing page for the networks included in each plan.

Yes. Upload a photo, add your logo and contact details, and edit multiple lines of text with your preferred fonts, colours and sizes.

You can download individual images and captions or download the whole set as a ZIP file, organised by platform. Saved image post sets can also be downloaded again from your Library.

Yes. Upload an MP4, MOV or WebM video for TikTok, Pinterest, YouTube Shorts or Snapchat. Other platforms keep their image posts. Videos are downloaded in their original format, not automatically cropped or converted, so check each platform’s requirements. Video uploads are available for the current session and are not saved in your Library.

The calendar lets you plan your posts. Automatic publishing is not active until the relevant platform has approved API access and its posting connection is supported. Adding credentials alone does not guarantee automatic posting.

No. AI content may contain mistakes, and suggested keywords do not guarantee rankings, reach or enquiries. Review the captions, images and any factual claims before publishing.

Yes. PostForge runs in a web browser on your Windows computer and needs an internet connection. It is not a standalone Windows installation.

Our advertised plans start with a 7-day free trial. Plan buttons open Stripe checkout, where you should review the trial, price, renewal date and subscription terms before confirming. To request cancellation or help with billing, email our support team.

Email support@newageleadgeneration.com from the email address associated with your account. We may need to verify your identity before changing or deleting account data.